1. Introduction
Digitz Pty Ltd (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website (the “Site”) or engage with our services. By using this Site, you agree to the terms of this Privacy Policy.
2. Information We Collect
We collect both personal and non-personal information from users of our Site. This includes:
a. Personal Information
Personal information refers to data that can identify an individual, such as:
Name
Email address
Telephone number
Company name
Billing information
Any other information you provide when contacting us, filling out forms, or using our services.
b. Non-Personal Information
Non-personal information is data that does not directly identify you, such as:
IP address
Browser type
Time spent on the Site
Pages visited
Device information
Geographic location
3. How We Collect Information
We collect information in the following ways:
Directly from You: When you provide information through forms, sign-ups, inquiries, or other interactions on our Site.
Automatically: As you browse the Site, we may collect non-personal information using cookies, analytics tools, or similar tracking technologies.
4. Use of Information
We may use your personal and non-personal information for the following purposes:
- To provide and improve our services.
- To respond to inquiries or provide customer support.
- To personalize your experience on our Site.
- To process transactions and manage billing.
- For marketing and promotional purposes, such as newsletters (you can opt out at any time).
- To analyze and improve the functionality and content of the Site.
- To comply with legal obligations.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our Site. These technologies allow us to:
- Track how you navigate our Site.
- Store your preferences for future visits.
- Improve the overall performance of the Site.
- You can disable cookies in your browser settings, but this may affect the functionality of the Site.
6. Sharing of Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your information with:
Service Providers: We may share information with third-party vendors that help us operate the Site, process payments, or deliver services.
7. Data Security
We take reasonable steps to protect your personal information from unauthorized access, alteration, or destruction. However, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.
Legal Compliance: We may disclose your information when required by law or to protect the rights, safety, or property of Digitz, our clients, or the public.
Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred as part of the transaction.
8. Retention of Information
We retain your personal information for as long as necessary to provide services to you, comply with legal obligations, resolve disputes, and enforce agreements. Once this period has expired, we will delete or anonymize your information.
9. Your Rights
You have the following rights concerning your personal information:
Access: You may request access to the personal information we hold about you.
Correction: You may request corrections to any inaccurate information.
Deletion: You may request that we delete your personal information, subject to legal and contractual obligations.
Opt-Out: You may opt out of receiving marketing communications from us at any time by following the unsubscribe instructions in our emails or contacting us directly.
To exercise any of these rights, please contact us at info@digitz.com.au
10. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.
11. International Data Transfers
As we operate in Australia, New Zealand, and the USA, your personal information may be transferred and stored in countries outside of your own. By using our Site, you consent to the transfer of your data to these countries, which may have different data protection laws.
12. Children’s Privacy
Our services and Site are not intended for children under 13 years of age. We do not knowingly collect personal information from children. If we learn that we have collected information from a child under 13, we will delete it promptly.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Your continued use of the Site after any changes indicates your acceptance of the new Privacy Policy.
14. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
Email: info@digitz.com.au
Phone: +61 [466 662 524]